Bengaluru Gets its First RCF Service Centre
Rajan Gupta - MD, Hi-Tech Audio Systems
Hi-Tech Audio Systems who are the National Authorised Distributor for RCF has recently appointed Pro AV Labs as RCF’s Authorised Service Centre in Bengaluru. The Italian manufactured audio speakers are the favourites for live shows and venue installations. In India, Hi-Tech Audio Systems was able to build a market reputation for RCF among its clients by providing impeccable pre and post sales service.
Addressing the need created by an increasing customer demand, technological updates and services, Rajan Gupta, MD of Hi-Tech Audio Systems says, “For past 5 years our service centre in New Delhi was the sole address for RCF technical service support. Pro AV Labs is headed by Santana Davis of J Davis Prosound & Lighting, one of country’s top rental companies based in Bengaluru.” He continues, “We have been associated with J Davis for long and we are very much confident to appoint Pro AV Labs as authorised RCF service centre. This appointment will authorise Pro AV Labs to undertake warranty and out-of-warranty repairs as well as sales of spare parts for RCF products. Our aim is to provide continued support to our RCF owners. To achieve this we are keen to associate with efficient companies who understand the standards of RCF and Pro AV Labs is right for this job.”
The presence of a service centre in Bengaluru will be convenient for RCF owners of South India. “Rather than sending their speakers to New Delhi, now our clients from down south can contact Pro AV Labs for repairs. The team of Pro AV Labs are competent, technically updated and proficient who can definitely support RCF clients in south zone”, explains Nirdosh Aggarwal, Director Sales, Hi-Tech Audio Systems.
Hi-Tech Audio Systems strengthens its comprehensive Pan India service network that is strategically positioned to put the company in lockstep with its customer base whilst complementing the service offering from Pro AV Labs team. The service partner will have access to RCF parts locally and will follow the company’s procedures to service products and diagnose and fix faults.