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Articles July-August 2020

Bay Owl Studios – Not Just Music by the Bay

Launched in February 2020, Bay Owl Studios was founded by Varun Parikh who is an audio engineer and had no significant musical influence while growing up. His first exposure to music came when he was in high school..... read more

Harman all the Way

India’s First Domestic Hotel Chain – the Luxurious MAYFAIR Lake Resort – hires Qubix Technologies to provide state-of-the-art, end-to-end Integration with HARMAN Professional Solutions. PT reports..... read more

ANGRIYA Cruises the Seas with Bose

Latest cruise ships are teaming with audiovisual technology designed to keep passengers awed and coming back for more. In this feature PT reports on the audio installation of one such cruise ship - The Angriya Luxury Cruise Liner..... read more

Sennheiser 75-year Milestone

June 2020 marked the 75th anniversary of the foundation of Sennheiser, one of the world’s leading manufacturers of headphones, loudspeakers, microphones and wireless transmission systems. Through these 75 years, Sennheiser..... read more

Adiyogi Divya Darshanam Continues to Raise Standards

Since it’s unveiling in 2019 by the President of India Shri Ram NathKovind, the Adiyogi Divya Darshanam has enthralled spectators from across the globe. In May this year, this one of its kind projection mapping..... read more

Shankar & Siddharth Mahadevan’s Lambodara Studios

In the March-June 2020 issue of PALM Technology, PT did a cover story on Shankar and Siddharth Mahadevan’s new studio Lambodara. Here are some more images of the new studio..... read more

Acoustic and Audio System Design for Small Rooms- Part 2

In part 1 of this series we defined a small room, introduced the concept of sound waves as they relate to phase shift and comb filtering, and even touched on the Haas (precedence) effect. In this article, we will talk..... read more

IRAA 2020 Goes Virtual

PALM expo’s concern to ensure safety from ongoing pandemic mandated cancelation of the 2020 edition of PALM expo and in the best interest of the industry and business, decided not to move forward with the expo in 2020, carrying forward the show to May 2021..... read more

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Bengaluru Gets its First RCF Service Centre



Rajan Gupta - MD, Hi-Tech Audio Systems


Hi-Tech Audio Systems who are the National Authorised Distributor for RCF has recently appointed Pro AV Labs as RCF’s Authorised Service Centre in Bengaluru. The Italian manufactured audio speakers are the favourites for live shows and venue installations. In India, Hi-Tech Audio Systems was able to build a market reputation for RCF among its clients by providing impeccable pre and post sales service.

Addressing the need created by an increasing customer demand, technological updates and services, Rajan Gupta, MD of Hi-Tech Audio Systems says, “For past 5 years our service centre in New Delhi was the sole address for RCF technical service support. Pro AV Labs is headed by Santana Davis of J Davis Prosound & Lighting, one of country’s top rental companies based in Bengaluru.” He continues, “We have been associated with J Davis for long and we are very much confident to appoint Pro AV Labs as authorised RCF service centre. This appointment will authorise Pro AV Labs to undertake warranty and out-of-warranty repairs as well as sales of spare parts for RCF products. Our aim is to provide continued support to our RCF owners. To achieve this we are keen to associate with efficient companies who understand the standards of RCF and Pro AV Labs is right for this job.”

The presence of a service centre in Bengaluru will be convenient for RCF owners of South India. “Rather than sending their speakers to New Delhi, now our clients from down south can contact Pro AV Labs for repairs. The team of Pro AV Labs are competent, technically updated and proficient who can definitely support RCF clients in south zone”, explains Nirdosh Aggarwal, Director Sales, Hi-Tech Audio Systems.

Hi-Tech Audio Systems strengthens its comprehensive Pan India service network that is strategically positioned to put the company in lockstep with its customer base whilst complementing the service offering from Pro AV Labs team. The service partner will have access to RCF parts locally and will follow the company’s procedures to service products and diagnose and fix  faults.

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