Current Issue : July - August 2022
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Articles July-Aug 2022

PALM AV-ICN Conference & SeminarNew!

Curated by PALM AV-ICN magazine, the PALM Conference & Seminar was the optimum learning and networking platform for attendees, where the best talent and top-notch professionals from the country shared their expertise, skills and knowledge. read more

Articles July-Aug 2022

High Quality Attendance At Palm & Av-Icn Expo 2022New!

The professional sound, professional display, professional lighting and integration market of importers, distributors, dealers and actual users congregated in full strength at the BEC, Mumbai, to witness the largest display of product range from top global brands, sourcing millions of dollars inventory for distribution and rental.... read more

Articles July-Aug 2022

IRAA strikes an energetic progress path with new chiefNew!

K.J. Singh recording engineer of brave new-gen albums is a spirited veteran deeply involved with Indian recording arts and professionals. The entire jury of IRAA after years is now entirely fresh, newly appointed by KJ... read more

Articles July-Aug 2022

Attendees to PALM & AV-ICN Expo 2022New!

PALM AV-ICN 2022 proved to be far busier and well attended than expected. Who exactly attends and exhibits at India's foremost audio, lighting, and audiovisual technology expo? Read on for detailed breakdown of the attendee figures... read more

Articles July-Aug 2022

Chopra's Keynote Pushes For Indian Manufacturing, Indian BrandsNew!

The 20th PALM Convention Keynote address by Founding Director Anil Chopra gave a clarion call for major investment into manufacturing pro audio, pro lighting and pro AV hardware in India... read more

Articles July-Aug 2022

What to expect from NEC at InfoComm India 2022New!

Joining PALM AV-ICN for a quick interview is Krishna Tripathi, General Manager, Display Solutions, NEC Corporation India Private Limited, wherein he elaborates on the exciting products attendees will be able to witness at the NEC Booth E20 at InfoComm India... read more


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Bengaluru Gets its First RCF Service Centre



Rajan Gupta - MD, Hi-Tech Audio Systems


Hi-Tech Audio Systems who are the National Authorised Distributor for RCF has recently appointed Pro AV Labs as RCF’s Authorised Service Centre in Bengaluru. The Italian manufactured audio speakers are the favourites for live shows and venue installations. In India, Hi-Tech Audio Systems was able to build a market reputation for RCF among its clients by providing impeccable pre and post sales service.

Addressing the need created by an increasing customer demand, technological updates and services, Rajan Gupta, MD of Hi-Tech Audio Systems says, “For past 5 years our service centre in New Delhi was the sole address for RCF technical service support. Pro AV Labs is headed by Santana Davis of J Davis Prosound & Lighting, one of country’s top rental companies based in Bengaluru.” He continues, “We have been associated with J Davis for long and we are very much confident to appoint Pro AV Labs as authorised RCF service centre. This appointment will authorise Pro AV Labs to undertake warranty and out-of-warranty repairs as well as sales of spare parts for RCF products. Our aim is to provide continued support to our RCF owners. To achieve this we are keen to associate with efficient companies who understand the standards of RCF and Pro AV Labs is right for this job.”

The presence of a service centre in Bengaluru will be convenient for RCF owners of South India. “Rather than sending their speakers to New Delhi, now our clients from down south can contact Pro AV Labs for repairs. The team of Pro AV Labs are competent, technically updated and proficient who can definitely support RCF clients in south zone”, explains Nirdosh Aggarwal, Director Sales, Hi-Tech Audio Systems.

Hi-Tech Audio Systems strengthens its comprehensive Pan India service network that is strategically positioned to put the company in lockstep with its customer base whilst complementing the service offering from Pro AV Labs team. The service partner will have access to RCF parts locally and will follow the company’s procedures to service products and diagnose and fix  faults.

Current Issue : May - June 2022
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